Standard shipping within Australia: $8.50 AUD.
Express shipping within Australia: $11 AUD.
International shipping rates vary depending on destination. Shipping will be calculated at checkout.
Orders are processed and dispatched within 1-2 days (excluding public holidays) and may take longer around busy holiday periods.
Your tracking number will be emailed to you once your delivery has been dispatched. Please see the shipping guide below for estimated delivery times.
Australia-wide:
Standard Parcel Post takes 2-5 days interstate; 5-6 days to WA, and approximately 10 days to the NT.
Express Parcel Post usually delivers in 1-2 days to metro areas; regional areas take 1-4 days.
International:
International orders are shipped via Australia Post Air Mail. Delivery times vary based on location but Australia Post suggest it can take 3-14 days for delivery. Your tracking number will be emailed to you once your delivery has been dispatched.
International Customs:
Our products generally do not attract customs or duty fees, however every country varies. Any additional fees are the responsibility of the purchaser.
Please note that sometimes, due to customs (for international) or other postal issues outside of our control, your package might take a bit longer than the above guidelines.
Please check the Australia Post website for any local or international delays.
Yes, we take orders from most countries. We charge in Australian Dollars (AUD) and your banking provider will apply the currency conversion as necessary. Our website has a currency converter for major currencies.
Yes, just fill in your current billing name and address and then enter your preferred shipping address in the designated field.
Once you have clicked to submit your order, it will be processed immediately, and you may not be able to make any changes.
However, if you change your mind or have made an error, please contact us by email info@bluehealercare.com as soon as possible.
Or call us on +61 2 9844 5866 between 9am-5pm Monday-Friday AEST.
We'll do our best to help.
We charge in Australian dollars, but the website has a currency converter for major currencies. The price will charge in AUD at checkout and your bank will automatically handle the payment conversion for your currency.